Qualification: BSc, Btech/BE, Any Graduate
Probation: 6 Months
Products: IT-Security, Firewall, Server Hardware, Security Solutions
Experience Level: Upto 2 years in IT Infrastructure Support
Ability to identify and mitigate network vulnerabilities and explain how to avoid them.
Basic understanding of IT Infrastructure, Networks, Firewall, Antivirus, other IT network security
Able to record customer issues, troubleshoot and suggest solutions
Should have experience to coordinate with multiple IT vendors to get OEM support