Qualification: BSc, Btech/BE, Any Graduate

Probation: 6 Months

Products: IT-Cloud, MS Technologies, Backup, Server OS

Experience Level: Upto 2 years in IT Infrastructure Support

Job Description:

As an OEM/ Support Partner, Customer Facing Support Engineer you will:

  • Participate in an agile, collaborative environment to interact with the valued customers to provide company’s IT support and customer service.
  • Impact the customer experience by aiding in the resolution of technical issues
  • Interact directly with the customer to understand and troubleshoot issues, collect data, and elicit detailed requirements.
  • Work with multiple industry leading software/ cloud vendors in support of multi-faceted customer solutions.
Job Overview

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